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Configmgr 2012: Software Center returned error code 0×0041013 (-2147217389)

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While Upgrading Clients from Configmgr 2007 to Configmgr 2012,we see lot of issues with respect to client failure like client is installed with exit Code ‘0’ but software center do not work as intended,client is installed but no policies etc.

I had interesting issue recently during the client up-gradation from CM07 to CM12.Client was installed successfully with Exit code ‘0’ from ccmsetup.log(%windir%\ccmsetup\logs) but software center doesn’t open.

If I look at the properties of configuration manager applet,actions tab,I can see only 2 policies appearing(Machine and User) .locationservices.log and clientlocation.log,clientIDmanagerstartup.log show positive information,there are no errors but still unable to launch software center.

Here is what I see when I launch software center message:

Software Center cannot get the current status for some of the software. Software Center will list any items with available status. You can press F5 to refresh the view. If the problem persists, contact your help desk.
More information:
Loading Software Center returned error code 0×0041013 (-2147217389).

image thumb3 Configmgr 2012: Software Center returned error code 0x0041013 ( 2147217389)

Tried uninstalling client using ccmsetup.exe /uninstall , ccmclean.exe and all possible things we do to fix it but issue doesn’t go away.

The above error is causing because, Old CM client was not uninstalled successfully.

After long troubleshooting,found the culprit was dll file from registry.Interesting ?

So how do I fix it ?

1. Go to registry Editor (regedit from Run command)

Right click on HKEY_CLASSES_ROOT and Find with {555B0C3E-41BB-4B8A-A8AE-8A9BEE761BDF}

On the search found value, check, if the value for default  (HKEY_CLASSES_ROOT\CLSID\{555B0C3E-41BB-4B8A-A8AE-8A9BEE761BDF}\InProcServer32) is set to below or not if not, change the value to C:\WINDOWS\CCM\ccmcisdk.dll

clip image002 thumb Configmgr 2012: Software Center returned error code 0x0041013 ( 2147217389)

 

Check the registry with same ID once again (you can press F3) {555B0C3E-41BB-4B8A-A8AE-8A9BEE761BDF} , under HKEY_CLASSES_ROOT\Wow6432Node\CLSID\ ,if exist, the below underlined value should be deleted.

clip image004 thumb Configmgr 2012: Software Center returned error code 0x0041013 ( 2147217389)

 

Now launch software center, it should allow you to see the applications(may take time depends on the policy retrieval time).

 

Until next!

Configmgr 2012: Software Center returned error code 0×0041013 (-2147217389) is a post from: Eswar Koneti's Blog


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